An Unbiased View of Elasticsearch support
An Unbiased View of Elasticsearch support
Blog Article
Elasticsearch, Logstash, and Kibana enjoy the advantage of acquiring vivid and handy communities. You have our assurance of superior-excellent support and solitary supply of real truth being an Elasticsearch Support customer, however the Elastic Group may also be a beneficial useful resource for you whenever you will need it.
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If you're employing a distribution list as your registered e-mail, you can also sign-up a next electronic mail deal with with us. Just open up a case to let's know the title and electronic mail tackle you want to to be extra.
Through the Elasticsearch Services Console: Visit the Support page or choose the support icon, that looks like a everyday living preserver, on any webpage inside the console. Speak to us by email: [email protected]
Get in Touch Why Instaclustr Unmatched knowledge Our support team has extensive understanding of Elasticsearch’s complex aspects and operational nuances. Our managed services pedigree and broad purchaser base ensures that we have the expertise to suit any customer atmosphere. It’s what we do everyday On a daily basis, we produce mission important, substantial overall performance, and usually-on details solutions for our buyers. Our business is focused on the operational functionality of Elasticsearch and complementary open supply facts layer systems. Focused team Elasticsearch support crew is designed up of focused engineers and Elasticsearch experts with comprehensive operational experience. We have the ability to assist keep the clusters operating effectively and successfully below many situations and use scenarios Unmatched expertise Our support crew has comprehensive familiarity with Elasticsearch’s complex aspects and operational nuances.
For those who have any specialized concerns that aren't for our Support crew, hop on our Elastic Neighborhood community forums and acquire solutions from your specialists within the community, including people today from Elastic.
Our managed services pedigree and broad customer foundation makes sure that we possess the knowledge to fit any consumer ecosystem. It’s what we do every day Each day, we deliver mission significant, superior general performance, and constantly-on info solutions for our buyers. Our firm is focused on the operational efficiency of Elasticsearch and complementary open up supply data layer systems. Focused crew Elasticsearch support team is designed up of devoted engineers and Elasticsearch experts with comprehensive operational encounter. Now we have the chance to help maintain your clusters running successfully and effectively under many situations and use cases Spin up a cluster in minutes Cost-free Demo
Talk about your particular requirements After you enter a support deal with Instaclustr, you will be leveraging more than three hundred million node hrs of administration and support working experience with open supply technologies, including the Open Distro of Elasticsearch.
In case you Call us by email, make sure you use the email deal with that you just registered with, to make sure that we will help you far more immediately.
If you just signed up for any demo, you don't get usage of the Support Portal till you subscribe. As an alternative, it is possible to request aid using the other approaches in depth With this doc.
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In search of unexpected emergency Elasticsearch support? Are you currently getting operational concerns along with your self-managed Elasticsearch cluster in manufacturing surroundings?
By email: [email protected]. For those who Make contact with us by electronic mail, please use the email deal with which you registered with, to ensure that we will help you far more immediately. For anyone who is utilizing a distribution checklist as your registered email, you can also sign up a second electronic mail tackle with us.
These subscription amounts offer assured reaction times for support problems, improved support coverage hours, and support contacts at Elastic. What's more, it involves support for how-to and advancement questions. The precise support coverage relies on your subscription degree.
Our support web pages have already been provided in English, to translate to your desired language you can use the designed-in translate purpose in Chrome or Firefox.
Support is supplied by electronic mail or throughout the Elastic Support Portal. The most crucial target of support is to be certain your Elasticsearch Services deployment demonstrates a green standing and is out there. There's no confirmed initial or ongoing reaction time, but we do strive to interact on each individual difficulty inside of a few company times.
To learn more, Examine High quality Support Services Coverage. For anyone who is on a Standard subscription, therefore you have an interest in upgrading your support degree, remember to Call us. We also advise that you simply examine our greatest methods information for getting the most out of one's support encounter:
A lot of people provide support and after that don’t stroll the wander. To be a pure open source organization, we will only differentiate on price tag and support, and we treatment deeply about protecting superior support and solving our consumers’ complications quickly.
Being an Elasticsearch Company shopper, you can acquire an e-mail with Guidance ways to log Elasticsearch support in into the Support Portal, in which you can observe equally recent and archived situations.
Just open up a situation to allow us to know the title and e mail tackle you desire to to be additional. When opening a case, There are some things you can perform to receive enable more rapidly: